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Complainant Name:
Duncan McGraw

Clauses Noted: 1

Publication: Daily Star


Duncan McGraw complained to the Press Complaints Commission on behalf of FirstGroup PLC that the newspaper had failed to take care not to publish inaccurate information in an article reporting a claim that one of the company's bus drivers had refused entry to a child because he was wearing a replica England football shirt. The company's investigations had shown that the incident had not occurred.


The matter was resolved when the PCC negotiated the removal of the article from the newspaper's website. The newspaper also marked its cuttings to note the company's position and circulated a warning to its journalists regarding the story.

Date Published: 07/10/2010

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