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Complainant Name:
Tim Cowan of NSL Limited

Clauses Noted: 1

Publication: Daily Record


Tim Cowen of NSL Limited parking enforcement services complained to the Press Complaints Commission that the newspaper had published an inaccurate article which wrongly suggested that traffic wardens in Edinburgh were being provided with new technology with the aim of issuing more parking tickets. The complainant also argued that the newspaper had asked NSL for its comment on the story but failed to publish the company's full position.


The complaint was resolved when the PCC negotiated the removal of the online article and the publication of the following correction in the newspaper:

Parking Wardens

Following publication of an article 'Done in 20 Seconds', published on October 13, 2010, we have been asked to clarify that new equipment provided to Edinburgh City Council's traffic wardens will not enable them to issue more penalties for drivers and will have no influence on the way they go about their normal day-to-day duties.

Date Published: 14/12/2010

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