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Complainant Name:
Hazel Ashley

Clauses Noted: 1

Publication: Flintshire Evening Leader

Complaint:

Hazel Ashley complained that the newspaper had published an article which remained available online following its initial publication in early 2010 and wrongly reported that her son, Neil, was found dead outside a house in Mancot, Flintshire. In actuality, the tragic circumstances of her son's death were such that he was found in a garden and rushed to hospital by ambulance where he died later that same day.

Resolution:

The newspaper explained that a correction and apology was published just four days after the original article appeared and website version of the article was also changed. However, it accepted that a quote from a local resident which incorrectly described the scene in Mancot remained online. The complaint was resolved when the PCC negotiated the following remedial action: the wholesale removal of the online article; the provision of a private letter from the editor to the complainant; and a donation, made as a gesture of goodwill, to the charitable fund of the Countess of Chester Hospital.

Date Published: 24/02/2011



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