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Complainant Name:
Angelika Voss

Clauses Noted: 1

Publication: Harwich & Manningtree Standard

Complaint:

Angelika Voss complained to the Press Complaints Commission that the newspaper had published print and online articles which misrepresented the results of a reader poll. The newspaper had asked readers whether or not Tesco should open a new store in Lawford, Essex but wrongly reported that that the outcome showed a pro-supermarket attitude. In fact, the overall result showed a majority against the plan. The complainant acknowledged that the newspaper had published a correction in the newspaper but argued that its position on the letters page alongside readers' correspondence on the issue was not sufficiently prominent and further clarification was required.

Resolution:

The newspaper explained that the telephone poll showed a reply in favour of the supermarket from the majority of respondents but it accepted that the complainant was correct in saying that the overall result had been reported incorrectly. The complaint was resolved when, in addition to publishing the print correction, the newspaper replaced the erroneous online article with an amended version and appended the following statement of clarification:

PLEASE NOTE This article originally stated Manningtree residents had voted in favour of Tesco opening a new store in the area. However, the overall results of the poll conducted by telephone, text and online showed voters were against the plan and the article has been amended accordingly.

Date Published: 03/03/2011



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