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Complainant Name:
Mrs Joan Redford

Clauses Noted: 1, 3

Publication: Surrey Herald


Mrs Joan Redford complained to the Press Complaints Commission about a report on a police raid at a property on Nursery Road, Sunbury. The complainant was concerned that her home appeared prominently in the photograph accompanying the article. She said that - as well as intruding into her private life - the image misled readers into believing her house was the scene of the raid.


While the newspaper did not accept that it had breached the terms of the Editors' Code, the matter was resolved when the PCC negotiated a private letter apologising for any unintentional distress, as well as an undertaking in respect of future coverage of the story.

Date Published: 17/03/2011

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