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Complainant Name:
Mrs Joan Redford

Clauses Noted: 1, 3

Publication: Surrey Herald

Complaint:

Mrs Joan Redford complained to the Press Complaints Commission about a report on a police raid at a property on Nursery Road, Sunbury. The complainant was concerned that her home appeared prominently in the photograph accompanying the article. She said that - as well as intruding into her private life - the image misled readers into believing her house was the scene of the raid.

Resolution:

While the newspaper did not accept that it had breached the terms of the Editors' Code, the matter was resolved when the PCC negotiated a private letter apologising for any unintentional distress, as well as an undertaking in respect of future coverage of the story.

Date Published: 17/03/2011



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