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Complainant Name:
Ms Lucy McGee, Director of Communications for the West London Mental Health Trust

Clauses Noted: 1

Publication: Daily Mail

Complaint:

Ms Lucy McGee, Director of Communications for the West London Mental Health Trust, complained to the Press Complaints Commission that two articles - one from 2008 and another on the same subject in 2010 - were inaccurate when they claimed that an individual had twice undergone gender reassignment surgery at the NHS gender clinic at Charing Cross Hospital.

Resolution:

The complaint was resolved when the newspaper - which made clear that the clinic at Charing Cross had been heavily involved in the case - arranged for the online versions of the articles to be amended to explain that the surgery did not take place there on either occasion.

Date Published: 21/01/2011



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