Press Complaints Commission
spacer spacer
SEARCH FOR     Or try the cases search  
Cases Banner
Making a complaint
Code of Practice Information
Code Advice

Complainant Name:
Croydon Council

Clauses Noted: 1

Publication: Croydon Advertiser


Croydon Council complained that an article which claimed that there had been ‘lengthy delays' in the provision of adaptations to social housing for disabled and elderly council tenants contained a number of inaccuracies. In particular, the complainant was concerned about the inaccuracy of claims that the budget for adaptations had been cut by £500,000; that extra money for the budget ‘failed to materialise'; and that - despite contacting the council 6 months ago - one resident was ‘still waiting for council staff to visit his house'.


The complaint was resolved when the PCC negotiated the publication of the following correction:

In the article ‘Residents face a long wait for needed improvements' (February 11) we suggested that Croydon Council planned to cut £500,000 from its adaptations budget for disabled residents living in council accommodation.

The Advertiser would like to point out that, at the time of going to press, the plan was to reduce the budget by £50,000, not the figure stated in the article. The article also suggested that ‘extra money failed to materialise', but Croydon Council would like to state that extra money was put into the adaptations budget.

We also featured the case of local resident, Stuart Stone, stating that - despite contacting the council six months ago to arrange an occupational therapy assessment - he was still waiting for council staff to visit his house. Croydon Council would like to make clear that the first record they have of Mr Stone contacting them was in February 2011.

The council would also like to stress that a £1.9m disabled facilities grant is available for tenants in privately rented accommodation.

The Advertiser is happy to clarify these points and apologises for any inconvenience caused.

Date Published: 18/05/2011

<< Go Back
Home ] Cases ] Site map ]