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Complainant Name:
A man

Clauses Noted: 1, 3

Publication: The Guardian

Complaint:

A man complained to the Press Complaints Commission about an article which reported whistleblower claims that employee concerns over illegitimate ‘restraint techniques' used by security firm G4S had been ignored. The complainant's concern related to a video published with the online article showing staff (of which he was one) acting out varying escort scenarios. He said that, contrary to the article's assertion, the footage was not intended to be a ‘training video', but was shown to prospective employees to illustrate the type of work they would undertake at the firm. He was also concerned that the publication of a video had intruded into his private life, informing people of his previous employment.

Resolution:

The newspaper did not accept that the article was significantly inaccurate or intrusive of the complainant's privacy. However, the complaint was resolved when the PCC negotiated a sentence making clear that the footage was originally produced by a rival security firm and that the video was originally used to give prospective/new recruits an insight into difficult situations rather than provide training on techniques.

Date Published: 10/06/2011



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