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Complainant Name:
Zara Khoshnaw

Clauses Noted: 1, 3, 4, 5

Publication: Manchester Evening News

Complaint:

Zara Khoshnaw complained to the Press Complaints Commission through her representative, Mary Hodgson, that the newspaper's coverage of her mother's death had breached Clause 1 (Accuracy), Clause 3 (Privacy), Clause 4 (Harassment) and Clause 5 (Intrusion into grief and shock) of the Editors' Code of Practice.

Resolution:

The newspaper believed that the coverage had been fair and accurate at the time of publication, and it provided a detailed explanation of how the story had unfolded. However, it accepted that the coverage had inadvertently increased the complainant and her family's suffering at a difficult time. The matter was resolved when the newspaper wrote a letter of apology to the complainant and another family member for having added to their distress and published an article about a charity event to be held in memory of the complainant's mother.

Date Published: 15/08/2011



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