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Complainant Name:
Cristina Santos

Clauses Noted: 1

Publication: Oldham Chronicle


Ms Cristina Santos from London complained to the Press Complaints Commission about an article which reported that the Ministry of Justice had awarded Applied Language Solutions a contract to provide translation and interpretation services. The complainant said that the article was inaccurate as, at the time of publication, no framework agreement had been signed.


The newspaper accepted that the framework agreement had not been signed at the time of publication; however, it did not consider its report, which was based on an ALS press release, was inaccurate in a manner requiring correction. The complainant accepted the newspaper's explanation and the matter was resolved on this basis.

Date Published: 27/10/2011

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