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Complainant Name:
Mr Nathan Roberts

Clauses Noted: 1, 2

Publication: Daily Mail

Complaint:

Mr Nathan Roberts complained to the Press Complaints Commission that the article had breached Clause 1 (Accuracy) and Clause 2 (Opportunity to reply) of the Editors' Code of Practice.

The complainant considered the headline to the article had been an inaccurate representation of his claim against a former employer, and contended that the report he had left his former job as he had been unable to cope with sharing a desk was inaccurate and misleading. The complainant also expressed his concern over the presence of reader comments below the article that he considered were discriminatory.

Resolution:

The complaint was resolved when the PCC negotiated the amending of the headline to state '999 operator sues his ambulance trust employers over claims that ‘hot desking' led to panic attacks', and the amendment of the second paragraph of the online article to state that ‘Nathan Roberts, 28, says he was forced to quit after a desk allocated to him was used by colleagues in a manner he considered amounted to bullying'. The newspaper also agreed to remove reader comments from the online article, and circulate a note of the complainant's concerns to reporters.

Date Published: 28/03/2012



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