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Complainant Name:
Mr Ray Pooley

Clauses Noted: 1

Publication: Daily Mail

Complaint:

Mr Ray Pooley complained to the Press Complaints Commission that the newspaper had amended his comment without his consent. He had submitted the following comment, through the readers' comments function on an online article, as part of a discussion among readers about the newspaper's moderation of the comment thread: "And on an allegedly unmoderated thread. Par for the course on this forum unfortunately" However, his comment was amended by the moderator following submission and was published as follows: "And on an allegedly unmoderated thread. Par for the course on this forum unfortunately. OF COURSE it's moderated - you people are not responsible for any legal actions, the paper is... think before you ink".

Resolution:

The complaint was resolved when the newspaper explained that unfortunately the incident was the work of a new moderator who broke several rules by adding his own words to the end of the complainant's comments. It accepted this was completely unacceptable and the moderator had been removed from their post. It had never happened before and the newspaper was confident it would not happen again. The newspaper apologised for the unfortunate sequence of events.

Date Published: 03/05/2012



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