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Complainant Name:
Miss Tracey Anderson

Clauses Noted: 1

Publication: The Sunday Post


Miss Tracey Anderson of Tootsies Fish Spa complained to the Press Complaints Commission under Clause 1 (Accuracy) of the Editors' Code of Practice about an article which discussed the potential implications of a court case involving a beautician who illegally performed a teeth whitening service. The complainant, who was unconnected to the court case, expressed concern that the article had inaccurately suggested that in providing treatments to under-18s her salon was acting contrary to UK and European Law.


The matter was resolved when the PCC negotiated the publication of the following apology:

In a story headed ‘Darker days for teeth whitening' in the Sunday Post on June 23, it was stated that under EU laws teeth whitening is only for adults aged over 18. One of the individuals featured in the article, Tracey Anderson, of Footsies Fish Spa, Gateshead, has pointed out that it is permissible to use non-peroxide bleaching agents on under 18s with an adult's consent and that her business operates strictly within the law. We apologise to Ms Anderson for any misleading impression that our article may have given.

Date Published: 05/09/2013

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