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Complainant Name:
Mr Adam Francis

Clauses Noted: 1, 3, 4, 5

Publication: Express & Star (Wolverhampton)


Mr Adam Francis complained to the Press Complaints Commission that the newspaper had breached Clauses 1 (Accuracy), 3 (Privacy), 4 (Harassment) and 5 (Intrusion into grief or shock) of the Editors' Code of Practice. In particular, the complainant was concerned that the newspaper's approaches to his family so soon after a fire at their home had been insensitive and intrusive.


The complaint was resolved when the PCC negotiated a private letter of apology to the complainant.

Date Published: 06/11/2013

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