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Complainant Name:
Jill Finney

Clauses Noted: 1

Publication: The Daily Telegraph


Jill Finney complained to the Press Complaints Commission that the newspaper had breached Clause 1 (Accuracy) of the Editors' Code of Practice with its coverage of criticism levelled at investigations conducted by the Care Quality Commission (CQC) and her actions as deputy chief executive. In the complainant's view, the newspaper had suggested incorrectly that she was sacked and that she received a substantial pay-off. It had also misrepresented the Grant Thornton report's findings both as to the remit of an earlier internal CQC report by Louise Dineley and in misstating that the Dineley report had been deliberately destroyed as part of an internal cover-up. The newspaper had also failed to report both the dropping of a police investigation into the cover-up allegations and that Ms Finney provided Grant Thornton with a copy of the Dineley report.


The newspaper accepted that Ms Finney did not receive a pay-off and added the following footnote to one of its reports online:

"Contrary to an earlier version of this report Jill Finney, former director of communications, was not one of the senior CQC directors that left with a substantial redundancy package."

As a gesture of goodwill, the newspaper also added the following footnote to its report of the police investigation:

"UPDATE : On 18 July Cumbria Police dropped its investigation into the cover-up allegations on the grounds that it ‘had no consequences for the health care provision for the people of Cumbria. The Louise Dineley report did not raise any further issues of significance that were not already known to the trust or the police investigators'."

The newspaper denied any breach of the Code on the remaining issues and they were not pursued.

Date Published: 26/09/2013

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