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Complainant Name:
Mr Kevin Willetts

Clauses Noted: 1

Publication: NME

Complaint:

Mr Kevin Willetts complained to the Press Complaints Commission about an article which he considered to have been inaccurate and misleading in breach of Clause 1 (Accuracy) of the Editors' Code of Practice.

The article reported on a Paul McCartney signing event at HMV, which the complainant attended. The complainant disputed the claim that five hundred copies of the singer's newly-released album had been signed at the event.

Resolution:

The complaint was resolved when the PCC negotiated the publication of the following letter from the complainant:

I refer to your article, ‘Paul McCartney fans reduced to tears at HMV in store signing (18/10/13).

After having travelled over one hundred miles and waited all night, I stood patiently in line - with my newly purchased copy of his latest CD - to meet Paul, take a photograph, and give him a catalogue of my paintings.

Photographs and gifts were forbidden, however, and after I got to the front of the queue Paul got up and left. Priority was given to competition winners and Paul's most ardent fans were left behind.

Of the hundreds who attended, I estimate that only 150 got their CDs signed. Now, when I play Paul's music, I hear a voice that no longer speaks to me.

Date Published: 28/02/2014



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