Press Complaints Commission
spacer spacer
SEARCH FOR Or try the cases search
Cases Banner
spacer
Making a complaint
Code of Practice Information
Cases
Code Advice

Complainant Name:
Association of Chief Police Officers

Clauses Noted: 1

Publication: Daily Mail

Complaint:

The Association of Chief Police Officers (ACPO) complained to the Press Complaints Commission that the newspaper had published inaccurate information in an online version of an article in breach of Clause 1 (Accuracy) of the Editors' Code of Practice. The complainants said that the newspaper had incorrectly stated "[ACPO] sells Police National Computer information for up to 70, even though it costs just 60p to access".

Resolution:

The complaint was resolved when the PCC negotiated the alteration of the article and the publication of the following apology:

A previous version of this article said that ACPO sells Police National Computer information for 70 when it costs just 60p to access. In fact, the police certificates to which this refers are produced by the ACPO Criminal Records Office (ACRO) at a cost of 37.26. A standard production service costs the customer 45, with an express service available at 80. We apologise for the error. ACPO say that any profits generated are used to enhance record keeping on behalf of the Police Service.

Date Published: 11/03/2014



<< Go Back
spacer