Our Address: Press Complaints Commission Halton House 20/23 Holborn London EC1N 2JD

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For members of the public

Available during office hours 9.00 to 5.30 Monday to Friday:

Helpline: 0845 600 2757 (a local rate call charge)
Scottish Helpline: 0131 220 6652 (a local rate call charge for those based in Scotland)
Welsh Helpline: 029 2039 5570 (a local rate call charge for those based in Wales)

Switchboard: 020 7831 0022

Textphone: 020 7831 0123

Facsimile: 020 7831 0025

E-mail: complaints@pcc.org.uk

The following number is for use in emergencies only, primarily in cases of harassment by a journalist or for pre-publication advice. It should not be used for general complaints enquiries, which can be made online here.

24 Hour emergency advice line: 07659 152656 (Please leave a message explaining the nature of your concern and you will be phoned back).

For more information about the PCC's anti-harassment service, please click here.

We are happy to receive complaints by e-mail. However, please note that you will still need to provide an address and send us a hard copy of the article you are complaining about to the above postal address (unless you provide it as an email attachment or a website link) within 7 days. This is because the PCC is not able to hold a complete collection of recent publications and because versions of an article sometimes differ between editions published on the same day.

If you would like to use the on-line complaints form please click here

If you have any comments or suggestions you would like to make about the content of this website please click here

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For media enquiries

24 hour Press Office (for interview/comment requests, general press enquiries and calls about the PCC and its work):

Jonathan Collett (Director of Communications) 020 7438 1246 or 07740 896805 or by email jonathan.collett@pcc.org.uk

alternative contact is Catherine Speller on catherine.speller@pcc.org.uk or 07977 573321. The office telephone number is 020 7831 0022.

24 Hour emergency advice line (for editors and journalists about pre-publications advice or general complaints guidance under the Code of Practice): 07659 152656 (Please leave a message explaining the nature of your enquiry and you will be phoned back).