The Joint Council for the Welfare of Immigrants complained to the Press Complaints Commission that the newspaper had published an article which inaccurately referred to a family of refugees as a family of asylum seekers.

The complaint was resolved when the PCC negotiated the amendment of the online article and the newspaper marked its cuttings with the assertion that the family were indeed refugees and as such entitled to help, and re-circulated the PCC's guidance note on this matter to its journalists.