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Complainant Name: Clauses Noted: 1 Publication: Daily Mirror Complaint: Wonga complained to the Press Complaints Commission via Lewis Silkin solicitors that the newspaper had, in breach of Clause 1 (Accuracy) of the Editors' Code of Practice, incorrectly claimed that Wonga charged customers "4,214% interest on short term loans". In fact, this figure represented Wonga's representative APR, which was a measure designed for annual products quite different to those provided by Wonga. Wonga provided short term loans of up to a month with a simple, non-compounding interest of 1% a day. If loans remained unpaid after a maximum of 60 days, balances were frozen and no further interest was added to the principal sum owed. Wonga was further concerned that the article referred to the company as a "loan shark" without making clear that it operated within both the law and the regulation governing the industry.
Resolution: The complaint was resolved when the PCC negotiated the publication of the following correction: Following Brian Reade's column of 13 October 2012 concerning Wonga's sponsorship of Newcastle United, we have been asked to make clear that the 4214% interest charge for Wonga as stated is an annual percentage rate and that Wonga do not literally charge this rate to their customers. They freeze interest of any balances after a maximum of 60 days so no further interest is added to the sum owed.Date Published: 01/02/2013 << Go Back |
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