An open letter
from the Chairman
Ian Nichol talks about his work for the PCC, including what happens at Commission meetings and how he would like to improve the organisation.
Find out what really goes on at the PCC in this insight into how the complaints department works.
The PCC is constantly developing as an organisation. This section gives examples of some of the feedback we've had in 2009 and sets out how we plan to improve further in 2010.
Our work helping individuals who find themselves at the centre of a big media story is one of the valuable things we do.
There are 17 members of the Commission, each of whom brings their own personal expertise and experience.
We do a lot of work as well as dealing with formal complaints. Read more about how we can stop media harassment and offer advice 24/7.