• Introduction
• Chairman's perspective
• Public representatives
• Complainants
• Professional representatives
• Ian Monk - Ian Monk Associates
• Janice Troup - Head of ITV Programme Publicity, Drama and Soaps
• Polly Ravenscroft - MD, PR Squared Ltd
• Nick Armstrong - Partner, Charles Russell LLP
• Roderick Dadak - Partner, Head of Defamation, Media, Brands and Technology, Lewis Silkin
• Newspapers and magazines
• The Press Complaints Commission
• Constructive critics
• International perspective
• Historical perspective
• Putting it into perspective

Professional representatives

Polly Ravenscroft - MD, PR Squared Ltd

The PCC has been an invaluable service to me; I have found that they are fair minded when dealing with both PRs and the newspapers so you know you can rely on them for honest answers.

They have been most useful on offering advice for our clients whether they be for a medical or privacy issue. They also help enormously on bigger TV shows where duty of care is of paramount importance for the production company. Contestants of shows often fi nd themselves and their families thrown into the spotlight and the PCC's guidance is always gratefully received.